Return & Exchange Policy

Return Policy

We want you to absolutely love what you receive!  However, if you do receive a product that you are not satisfied with, kindly contact us on hello@wornbydesign.com within the first 7 days of receiving the item so that we can asses and then process your return/exchange.  You will be credited the purchase price which is the amount you paid for the item.  This does not include the delivery costs. (unless the item arrived damaged)  We accept returns on all items except for earrings, this is due to hygiene reasons.  

Please note that products that are returned must be: Unused, Unworn and Undamaged.

We shall have no obligation to accept any return that we receive after the expiration of the applicable return period (7 days after receipt of your parcel). Please ensure when returning the parcel that the products are properly protected and sent back with a reliable courier that has tracking.

We inspect all products carefully to ensure that they are absolutely perfect before packaging and sending to customers.  

 Exchange policy

If you wish to exchange a product, you will be given a store credit that you will be able to use towards your next order. Please be aware that any purchases made with store credits are processed as a new order and standard courier costs and delivery times will apply.  You are responsible for the postage costs of returning the item.